Privacy Policy for PickPadi
Effective Date: January 10, 2025
Last Updated: January 10, 2025
PickPadi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and use our platform, PickPadi (the "Service"). Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
a. Personal Information
- Name, contact details (email address, phone number, address)
- Account credentials (username, password)
- Profile information (preferences, reviews, order history)
b. Payment Information
- Billing details, transaction history
- Credit/debit card details (processed securely via third-party payment gateways)
c. Technical and Usage Data
- IP addresses, browser type, operating system
- Usage statistics, logs, and interactions with the platform
- Cookies and tracking technologies
d. Location Data
We may collect and process your location data when you use PickPadi to provide location-based services such as delivery tracking, ride bookings, and service recommendations. Your location data is only accessed with your explicit consent, and we do not share this data with any third-party services.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our services
- Authenticate users and maintain security
- Process payments and transactions
- Facilitate orders, deliveries, and customer support
- Ensure compliance with legal and regulatory obligations
- Conduct research and analytics to improve our platform
3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information under the following conditions:
- With Vendors and Service Providers: To fulfill orders and deliveries
- With Third-Party Service Providers: For hosting, payment processing, analytics, and customer support
- Legal Compliance: If required by law, regulatory authorities, or to enforce our terms and policies
- Business Transfers: In case of mergers, acquisitions, or asset sales
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive data
- Role-based access control
- Secure cloud storage with backup mechanisms
- Regular security audits and compliance checks
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Restrict or object to data processing
- Request data portability where applicable
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, track usage trends, and improve our services. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant modifications will be communicated via email or platform notifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
PickPadi Support
Email: support@pickpadi.com
By using PickPadi, you consent to this Privacy Policy.
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This Privacy Policy is in compliance with global data protection regulations, including GDPR and relevant industry standards.